Frequently Asked Questions
Rasa Vision FAQ
General Information
About Rasa Vision
What is Rasa Vision and what is it used for?
Rasa Vision is an intelligent and accessible voice assistant for the Android operating system that makes using a mobile phone easier. The app can read the content of pages, perform certain voice commands such as opening apps or announcing the date, and provide other useful features.
Rasa Vision is designed with a focus on accessibility so that all users, especially people with disabilities, can use their mobile phones more easily and independently.
Is Rasa Vision an independent mobile application or a built-in feature on devices?
Rasa Vision is an independent application for the Android operating system and is not pre-installed on devices by default. To use it, simply install the app on your device.
What is the difference between Rasa Vision and other voice assistants such as Google Assistant or Siri?
Unlike general-purpose voice assistants such as Google Assistant and Siri, Rasa Vision is designed with a focus on accessibility. In addition to performing certain voice commands, the app can read the full content of the screen, support smart vibration for deaf users, and work with Android accessibility tools such as TalkBack, accessible keyboards, and Accessibility features.
These features make Rasa Vision a more practical and suitable experience for users with disabilities.
Do I need an internet connection to use Rasa Vision?
Rasa Vision is designed so that some of its features can be used without an internet connection. However, for features that require online processing, such as more accurate voice command processing, an internet connection is required.
Which phones does Rasa Vision work on?
Rasa Vision can be installed and used on phones and tablets running Android 8.0 (Oreo) and above. Currently, there is no version available for the iOS operating system, and support for other platforms is planned for future development.
How does Rasa Vision help blind users?
By reading the content on the screen and providing information through audio, Rasa Vision enables users to use their mobile phones without needing to see the screen. It also helps blind and visually impaired users use the features of their mobile phones more easily and independently through voice commands and accessibility features.
How does the smart vibration feature for deaf users work?
Users can register a desired word in the “Smart Vibration” section. Whenever these words are detected in the surrounding environment by Rasa Vision, the mobile phone automatically vibrates to notify the user that they have been heard.
This feature is particularly useful for deaf or hard-of-hearing users to detect important sounds or when their name is called.
Do users need to purchase a subscription to use Rasa Vision, or is it free?
After downloading the app and logging into their account, all Rasa Vision features will be active for 15 Days. After that, users must purchase a subscription.
Is Rasa Vision compatible with screen readers such as TalkBack?
Yes. Rasa Vision is designed to be fully compatible with screen readers and assistive tools such as TalkBack and to work alongside them without interference.
Which languages are supported?
Currently, Rasa Vision’s primary focus is on the Persian language. Support for other languages is planned for future development.
Can I adjust the volume?
Yes. The volume can be adjusted within the application.
Can I change the reader’s (narrator’s) voice?
In this version, there are two voices: Ava (female) and Borna (male).
Users can choose the option that best suits them from the available voices.
Can my data be deleted or disabled?
Yes. Users can disable certain features through the service settings or submit a request to delete their data.
How is my information protected?
Users’ information is protected in accordance with security and privacy principles, and unauthorized access to the data is not permitted.
Does Rasa Vision store my voice recordings?
No. Rasa Vision does not store any audio from users.
How are voice commands activated and used, and who are they useful for?
Simple voice commands such as “up,” “down,” “next,” and “select” are activated through speech and are highly useful for users who have difficulty using touch controls, such as people with motor disabilities.
Installation & Subscription
Getting Started with Rasa Vision
How can I download Rasa Vision?
To download the software, please visit the www.presentid.com website.
How does the 3-Day Trial Subscription work?
Please note that after downloading the application and logging into your account, all Rasa Vision features will be active for 15 Days. After that, you will need to purchase a subscription.
How do I install and register Rasa Vision?
After downloading the software, begin the installation process. When you open the application, a window will appear showing the Login and Sign Up options.
If you have already registered in the application, select Login and enter your username and password. If you are using Rasa Vision for the first time, click Sign Up, enter your information, and finally complete the registration.
How can I check my subscription status?
The status of your active subscription is displayed through the Subscription Status link located in the upper-left corner of the application. By clicking on this link, a window will open displaying your username and the number of days remaining on your subscription.
There are three options available in this window:
- Purchase: Opens the Rasa Vision subscription plans window.
- Purchase for Others: Allows you to purchase a subscription for someone else.
After payment, you will regain access to all available features. To check the latest status of your subscription, you can access your dashboard through the website or the application.
Voice Commands
Rasa Vision Voice Commands
What voice commands are available?
- Rasa sleep
- Rasa wake up
- Rasa be quiet
- Rasa where am I?
- Rasa what time is it?
- Rasa what is today's date?
- Rasa speak more slowly
- Rasa speak faster
- Rasa speak more quietly
- Rasa speak louder
- Rasa how much battery does the phone have?
- Rasa how is the weather?
- Rasa help
- Rasa take a picture
- Rasa take a selfie
- Rasa open/run the calculator
- Rasa open/run the album
- Rasa open/run the settings
- Rasa open
- Rasa tell my fortune
- Rasa turn the flashlight on/off
Voice Navigation
Voice Navigation Commands
Which navigation commands are supported?
- Backspace: Delete / Remove / Clear
- Space: Space
- New Line: Enter
- Escape / Skip: Close / Cancel / Exit
- Home: Home screen / Home
- Back / back: Go back
- Open apps: Recent apps
- Quick Settings / Quick Setting: Quick Settings
- Power: Power menu / Turn off
- Volume keys: Increase volume / Volume up / Louder
- Decrease volume: Volume down / Quieter
- Mute: Silent / No sound
- Page Up: Equivalent to scrolling up
- Page Down: Equivalent to scrolling down
- Next: Tab
- Previous: Equivalent to Shift + Tab
- Left / Right: Equivalent to the arrow keys
- Beginning: Home
- End: End
- Click: Open
- Long click: Hold
Voice Engine
Reading and Speech Settings
Is Rasa compatible with mobile screen readers?
Rasa is compatible as a voice engine with mobile screen readers such as TalkBack or Commentary.
The Rasa Vision software has two voices in this version:
- Ava (Female)
- Borna (Male)
Can Rasa read punctuation marks?
You can configure Rasa to read punctuation marks in all cases, never read them, read them in some cases, or read them in most cases.
How are numbers read?
Persian: Numbers within the text are read in Persian (for example, ۱۴۰۴ → “one thousand four hundred and four”).
English: Numbers are read in English (۱۴۰۴ → “one thousand four hundred and four”).
Based on the Text: Numbers are read exactly according to the language of the text (for example, in English text they are read in English, and in Persian text they are read in Persian).
Can Rasa read emojis?
You can configure Rasa to read or not read emojis within the text.
What is Voice Synchronization?
This feature allows the user to change the Persian-to-English sampling rate.
How can I adjust the Rasa voice volume?
You can adjust the Rasa voice volume in this section.
What is Silence Between Languages?
You can adjust the silence interval between languages.
When a text is written in Persian and contains an English word, the Persian text is read first. When the reader reaches the English word, it pauses (the pause duration can be adjusted), reads the English word, then pauses again and continues reading the Persian text.
How does Selecting TTS for Other Languages work?
When enabled, whenever the text reaches a non-Persian language (such as English, Arabic, Kurdish, etc.), the application automatically activates the appropriate TTS engine for that language to provide more natural and accurate pronunciation.
Settings for the Selected Engine: You can change the speech rate and word pronunciation speed and set them to your preferred level.
Can I adjust the Reading Speed?
You can adjust the speed at which Rasa reads texts.
System Settings
Android System Settings
What system permissions and settings are required?
From this section, you can access the Rasa Vision settings in Android. Click on each option to be directed to the relevant page:
- App Information: View the application information and permissions.
- Battery Management: You can disable the phone's battery optimization for better performance.
- Accessibility: Click this option to open the Accessibility page. You must enter the last option and switch Rasa Vision from off to on. Your phone will then request final permission. This access is essential for reading the screen.
- Restricted Settings: Clicking this option takes you to the application information page. For this option, you must enable the last option, “Allow restricted settings,” so that Rasa can operate without any restrictions.
- Notification Access: Clicking this section enables the reading of incoming notifications. All phone notifications (WhatsApp, Telegram, Instagram, banking apps, etc.) will be read aloud to the extent permitted by the application's security system.
- Display Over Other Apps: When you enable this permission, the green box that appears for screen reading will be displayed over all boxes and menus on the phone screen and will be read aloud.
- Speech Settings: Opens the Rasa Vision voice engine settings.
Features
Rasa Vision Features
How does the Glossary work?
You can click the plus sign at the bottom left of the page and add your desired words or abbreviations.
There are three dots at the top right of the page. By clicking on them, the Glossary Workspace will open. The workspace includes:
Note: To add a word, you must also enter its phonetic form. The phonetic form is written similarly to Finglish, except that S is used for the letter ش, Z for ژ, x for خ, q for ق/غ, and w for ع/ء when the word begins with a vowel sound.
What is the Talking Camera?
Using computer vision capabilities:
When you click on Talking Camera, the application will request permission to access the camera. After granting permission, the phone's camera will open and the camera will read aloud everything it sees.
What does Do Not Speak in Silent Mode do?
If the phone is set to silent or vibration mode, the application will not read anything aloud (including notifications, calls, or SMS). This is suitable for nighttime or meetings.
Can Rasa speak only when headphones are connected?
The application will only speak when headphones, earphones, or a Bluetooth headset are connected. This feature is useful for maintaining privacy in public places.
What is the Welcome Message feature?
Every time the application is opened, a welcome message will be read aloud.
What does Shake the Phone do?
You can temporarily disable Rasa by shaking the phone so that it waits for the next command.
How does Read Incoming Calls work?
When someone calls you, the application announces the caller's name aloud (if the person is saved in your contacts) or the phone number. In this section, you can set the number of repetitions and the interval between repetitions.
How does Read Incoming SMS work?
When you receive an SMS, the application reads the sender's name and the full text of the message aloud.
How does Read Charging Status work?
Every time the charger is connected or disconnected, the application announces the battery percentage and status (charging / fully charged / disconnected).
How does Read Internet Status work?
The application announces via voice when Wi-Fi or mobile data is connected or disconnected.
How do I enable notification reading?
Click on this section to enable reading of incoming notifications. You need to grant Rasa the required permission.
When you click on Read Notifications, an option called “Go to Settings” will appear. Click on it, find the Rasa application among your phone's applications, and enable the permission.
How does the Voice Assistant work?
The “Rasa” voice assistant is activated, and you can use voice commands to operate the application.
What can I configure in Assistant Response (Rasa)?
In this section, you can specify what response Rasa should give you when you call its name. If no response is specified, it will respond by default only with “Yes.”
How do Quick Voice Commands work?
By saying the word “Rasa” at the beginning of the command:
How does the Voice Keyboard work?
This feature operates on the phone screen according to commands such as up, down, left, right, or open. The Back command is used to close an application.
You have already enabled this feature through the previous permissions, but the Accessibility page will open again. You must enter the last option and turn Rasa Vision off and then on again. The phone will then request final permission, and the voice keyboard will be activated.
This permission is essential for reading the voice keyboard.
How does the Vibrator feature work?
In this section, you can define a desired word and select the vibration pattern you want.
After activation, whenever you say that word, the phone will vibrate according to the selected vibration pattern.
Workspace Menu
Rasa Vision Workspace Menu Guide
What does Default Settings do?
By clicking on this option, the application settings will be restored to their initial state.
What is shown in the Registration section?
If you have not registered, the Sign Up option will be displayed. Otherwise, your user profile will be shown.
Where can I see my Rasa Vision version?
The Rasa Vision Version section shows which version of Rasa Vision you are currently using.
How can I purchase a subscription?
You can purchase your subscription through the Purchase section.
The application will ask you to provide your first name, last name, date of birth, mobile phone number, and email address.
You can also view your username in this section.
How can I define custom assistant commands?
In this section, you can define the commands you need for your personal assistant and specify what action Rasa should perform when you say your chosen phrases.
For example, suppose you have chosen the name “Taxi” for the Snapp application. Whenever you say “Taxi,” the Snapp application will open for you.
How can I update Rasa Vision?
You can download the latest version of the application from the Update section.
Where can I find the Rasa Vision Guide?
A complete description of the application is provided in this section.
How do I exit Rasa Vision?
By pressing this button, you will exit the Rasa application.