Since individuals are always carrying their faces and their voices with them, organizations are beginning to invest in biometric technologies to manage employees' ID and track their attendance instead of using cards or badges. Thus, employee, workforce and other people management is becoming increasingly efficient and accurate.
Authentication of remote accesses is crucial. Access to sensitive company resources needs to be secured with higher levels of assurance. Companies can definitely use facial biometrics to verify identities without significant overhead and IT infrastructure investment
The use of biometric verification allows people to quickly open their account through an onboarding process that is popular with users and hated by fraudsters. Identity verification ensures that the person opening an account is who they say they are, not a criminal using stolen identity data.
Streamlining the digital onboarding experience is important. The use of biometric identity verification can increase and secure new account conversions.
Call center agents have to authenticate caller identity before engaging with the customer. Sometimes the process recurs when calls are transferred for escalation, testing the customer’s patience and reducing satisfaction with service quality. Implementing voice biometrics systems in call centers can reduce the call duration, eliminate friction, and cut down on costs. No more answering repetitive security questions.
Thanks to the voice-enabled smart home and other IoT devices, enterprises can take advantage of voice biometrics to quickly personalise interactions and authenticate users for secure access and payment transactions.
Adding biometrics to mobile payments significantly enhances security without adding any friction to the process. For example, facial recognition combined with liveness detection to prevent spoofing attacks is a secure and convenient way for users to authenticate.
The use of facial biometrics and presence detection eliminates the need for cash, cards and even phones. Retail systems that include vending machines and self-service kiosks could incorporate facial biometric payment technology. The many benefits include reduced contact for staff and customers, increased profitability and reduced queuing at checkouts.
Regardless of the location and mode of instruction, biometric identity verification provides a reliable means of verifying the physical presence of the enrolled distance learner. With facial recognition, learners are linked to their natural identity, making online learning and exams more secure and easier to use. When it is time to take an exam, to avoid cheating, identity verification verifies who is actually taking the test.
In terms of insurance, the companies which offer car rentals must ensure that the person who picks up the car is the driver who is in possession of a driver’s license. A biometric verification of an ID or driver’s license ownership is needed for clarifying who is actually renting the car. By simply submitting a photo of the ID/passport/driver’s license and taking a selfie, user presence and document ownership can be determined in real-time. On one hand, PresentID helps rental companies to quickly and securely authenticate their customers and on the other hand, it helps their customers to quickly retrieve vehicles without having to queue at the agency and unlock their vehicles just with a quick selfie.
PresentID makes it possible to open accounts and use these urban means of transport very quickly and with a secure financial transaction for the renters.
Thanks to PresentID, car-sharing companies can instantly verify the identity of drivers. By verifying that the person driving is who they claim to be, the safety of passengers is ensured.
Banks and Financial institutions gain substantial benefit by implementing biometric technology. Banks need to protect customer financial data and provide safe and easy transactions for customers. By utilizing biometric technology, customers can easily and securely access services at bank branches.
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